Bulletin of Rehabilitation MedicineBulletin of Rehabilitation Medicine2078-19622713-2625National Medical Research Center for Rehabilitation and Balneology62744010.38025/2078-1962-2023-22-6-67-77Research ArticleCoping Strategies and Burnout Among Medical and Social Workers Providing Services to People with Limited MobilityKhokhlovaOlga I.<p>Dr.Sci. (Med.), Senior Researcher, Department of Medical and Social and Occupational Rehabilitation</p>hohlovaoliv@rambler.ruhttps://orcid.org/0000-0003-3069-5686VasilchenkoElena M.<p>Dr. Sci. (Med.), General Director</p>root@reabil-nk.ruhttps://orcid.org/0000-0001-9025-4060VershVadim A.<p>Junior Researcher, Department of Medical and Social and Occupational Rehabilitation</p>root@reabil-nk.ruhttps://orcid.org/0009-0002-6851-6997DenisovaYana A.<p>Scientific Secretary</p>root@reabil-nk.ruhttps://orcid.org/0009-0005-7670-7701Novokuznetsk Scientific and Practical Centre for Medical and Social Expertise and Rehabilitation of Disabled Persons2602202422667772502202425022024Copyright © 2024, Khokhlova O.I., Vasilchenko E.M., Versh V.A., Denisova Y.A.2024<p><strong>INTRODUCTION</strong>. The centerpiece of the development of occupational burnout is the individual’s ability to cope with stressful situations.</p> <p><strong>AIM. </strong>To determine ways to cope with stress among employees of healthcare organizations and social service institutions providing services to low-mobility population groups, as well as to assess the correlations between individual coping strategies and burnout symptoms.</p> <p><strong>MATERIALS AND METHODS. </strong>The study involved 81 employees of healthcare organizations (group 1) and 88 employees of a social service institution (group 2).</p> <p>We used COPE (Coping Orientation to Problems Experienced Inventory) questionnaire adapted by T.O. Gordeeva et al. to determine ways of coping with stress; Maslach Burnout Questionnaire adapted by N.E. Vodopyanova to determine symptoms of occupational burnout.</p> <p><strong>RESULTS. </strong>Employees of a social service institution more often than the staff of healthcare organizations had high levels of coping strategies: positive reformulation and personal growth (in 80.7 % and 60.5 % respectively, p = 0.002), active coping (in 76.1 % and 58 %, p = 0.012), planning (in 76.1 % and 53.1 %, p = 0.002). At the same time group 1 representatives 2.1 times more often than group 2 representatives had high values of the integral index of occupational burnout: 50.6 % against 23.9 % (χ²= 12.997, p 0.001).</p> <p><strong>DISCUSSION. </strong>Ineffective coping-strategies, correlating with the levels of occupational burnout symptoms, appeared to be concentration on emotions and their active expression, mental disengagement from the problem, behavioural disengagement from the problem, and denial. 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