Issue №4-98, 2020

Psychological Aassistance to Health Care Workers in the Conditions of Re-Profiling the Federal Hospital to Treat Patients with COVID-19

^1,2 Shurupova M.A., ¹ Abdurahmanov R.A., ¹ Esejkina L.I., ¹ Kutejnikova T.V., ¹ Popova D.A., ¹ Pchelinceva E.S., ¹ Rusetskaya S.V., ¹ Hlyupina E.A., ^1,2,3 Mikadze Y.V., ¹ Gordeev M.N., ^1,3 Ivanova G.E.

¹ Federal center of brain and neurotechnologies of the Federal Medical and Biological Agency of the Russian Federation, Moscow, Russian Federation
² Lomonosov Moscow State University, Moscow, Russian Federation
³ Pirogov Russian National Research Medical University, Moscow, Russian Federation

ABSTRACT

In addition to physical mortality, the COVID-19 pandemic has a broad psychosocial and emotional impact on all populationgroups. Medical workers in the hospitals are experiencing unprecedented physical and psychological difficulties.Guided by the principles of providing professional psychological assistance to health care workers and based on theanalysis of international experience, the “FCBN” of the FMBA of Russia organized several forms of psychological support.The purpose of this study was to investigate the methods and results of psychological support to health care workersduring the period of re-profiling hospital for patients with COVID-19.The study sample includes 578 employees of the “FCBN” of the FMBA of Russia, covered during a weekly call; 25 of themparticipated in social questionnaire; 33 people completed the MBI and GAD-7 questionnaires; more than 30 peoplereceived personal or distant consultations.The results of questionnaires show that employees reacted to the new conditions adequately. the average values ofindicators on the scales emotional exhaustion and depersonalization for the group fell within the normal range formedical workers in Russia.Investigation of effectiveness of different psychological methods shows that for supporting health care workers in thenew condition, the most effective were personal consultations, and to identify the actual problems of work organizationand building vertical communication between staff and management – weekly calls and «social questionnaire».In conclusion, our experience has shown the importance of maintaini

KEYWORDS: COVID-19, coronavirus, psychological support of health care workers, psychological distress, re-profiling

For citation: Shurupova M.A., Abdurahmanov R.A., Esejkina L.I., Kutejnikova T.V., Popova D.A., Pchelinceva E.S., Rusetskaya S.V., Hlyupina E.A., Mikadze Y.V., Gordeev M.N., Ivanova G.E. Psychological assistance to health care workers in the conditions of re-profiling the federal hospital to treat patients with COVID-19. Bulletin of Rehabilitation Medicine. 2020; 4 (98): 99–108. https://doi.org/10.38025/2078-1962-2020-98-4-99-108

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This is an open article under the CC BY 4.0 license. Published by the National Medical Research Center for Rehabilitation and Balneology.