Issue №6-10, 2020

Original article

https://doi.org/10.38025/2078-1962-2020-100-6-4-13

Features of Providing Psychological Assistance to Relatives of Patients in an Infectious Hospital when Working with COVID-19

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1 ORCIDAizenshtein A.D., 1 Volovik D.D., 1 Abdurakhmanov R.A., 1 Kirova I.A., 1 Korneeva A.A., 1 Gordeev M.N., 1,2,3 ORCIDMikadze Y.V., 1,3 ORCIDIvanova G.E.

1 Federal Center of Brain and Neurotechnologies, Moscow, Russian Federation
2 Lomonosov Moscow State University, Moscow, Russian Federation
3 Pirogov Russian National Research Medical University, Moscow, Russian Federation


ABSTRACT

The article summarizes the experience of the psychological service of the “FSMN” of the FMBA of Russia with relatives of patients duringthe conversion of the center to an infectious hospital for the treatment of a new coronavirus infection. The restriction of communicationbetween family members and a sick relative (visiting specialized medical institutions working with Covid‑19 is prohibited), aswell as with treating doctors working in the “red” zone, necessitated the organization of not only informational, but also psychologicalsupport for relatives of patients with Covid‑19. The lack of information in relatives of patients is accompanied by various psychologicaland behavioral reactions (increased levels of anxiety, fear, aggressive behavior, etc.), and this has determined the key tasks of psychologicalwork with relatives: informing, providing emotional support, and stabilizing the emotional state. Face-to-face and remote workformats were developed to provide psychological support for patients ‘ relatives. Based on our experience, we can say that the emotionalstate of relatives largely depended on the severity of the disease in their relatives who were being treated. With a mild courseof illness, relatives, as a rule, were more in demand for a remote format of psychological assistance, the main purpose of which wasto inform. The face-to-face format of work with a psychologist was more popular and showed greater effectiveness for those relativeswhose relatives were in a more serious condition, were transferred to the intensive care unit, as well as for relatives of the deceased.


KEYWORDS: COVID-19, psychological assistance, coronavirus infection, psychological support of relatives, psychological distress, anxiety

For citation: Aizenshtein A.D, Volovik D.D., Abdurakhmanov R.A., Kirova I.A., Korneeva A.A., Mikadze Y.V., Gordeev M.N., Ivanova G.E. Features of Providing Psychological Assistance to Relatives of Patients in an Infectious Hospital when Working with COVID-19. Bulletin of Rehabilitation Medicine. 2020; 6 (100): 4–13. https://doi.org/10.38025/2078-1962-2020-100-6-4-13



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This is an open article under the CC BY 4.0 license. Published by the National Medical Research Center for Rehabilitation and Balneology.